
Individual Education Plan (IEP) Managers’ Training: Managing Relationships and Meetings
Individual Education Plan (IEP) Managers’ Training:
Managing Relationships and Meetings
Table of Contents: this contains the content, activities and handouts for each section of the training
Preparation Phase:
Read This First: this contains the overview of the training and will get you started on your training
Additional Resources: this contains other resources, which may help you with the content of the training
Promotion Fliers
• Overview of Training Flier 1
• Overview of Training Flier 2
Training Phase:
Introduction (I)
Content
Definition of terms
• IEP manager
• Special education
• Due process
• Communication
• Facilitation
• Section 504
• IEP Meeting Essentials
Four areas
• Due Process
• Communication
• Meeting Essentials
• Facilitation Skills
Teaching Aids
• Overheads: definitions power point
• Introduction to IEP Manager’s Training Power Point
Due Process (DP)
Content
Case Law
• Brown
• PARC
• Mills
• Goss v Lopez
Legislative History
• Civil rights laws
• IDEA (Individuals with Disability Education Improvement Act)
• Section 504 of the Rehabilitation Act of 1973
• Comparison between IDEA and 504
Accountability
• Between the United States Department of Education (USDOE) and the district
• General education
• Case managers
• Resources
Teaching Aids
• Due Process Power Point Slides
• Notes for use with slides
Communication (C):
Content
Introduction
• Trust
• ‘And’ v ‘but’
• Apologies
Seven Challenges to Communication
Listen
• Verbal
• Para-verbal
• Non-verbal
Intent and consent
• State your intent
• Ask for their consent
Clearly and completely
• Congruent/empathetic/positive regard
• ‘I’ statements
• Five dimensions of communication
Translate
• Complete messages
• Hidden messages
• Complaints into requests
Questions
• Creative
• Deeper
• Dialogue/Debate
Appreciate
• Unconditional positive regard
• Control: only one’s self
Practice
Teaching Aids
• Communication power point notes and slides
• Notes for use with slides
Activities
Handouts
• 3/page from the overheads
• Other handouts
• Comparison of Debate and Dialogue
• Five Dimensions of Communication Worksheet
• Five Dimensions of Communication Examples
IEP Meeting Essentials (ME)
Introductory Activity
Content
Be purposeful
Be planful
• Agenda
• Roles of participants
• Facilitator role
• Timelines
Participants
• Who runs the meeting?
• Who is the recorder or note-taker?
• Who is the timekeeper?
• IEP?
• Who will draft it?
• How and when will it be distributed?
• Who will answer parental questions?
• What is the parent’s role?
• Are there other professionals needed?
Process (IEP flow)
• Present level of academic achievement and functional performance
• Goals and objectives
• Service and placement
• Other
Parking Lot
• Verbal territory
• Important items not to be lost
• Not to be discussed now
Teaching Aids
• IEP Meeting Essentials PowerPoint Slides
• Notes for use with slides
Activities
Handouts
• 3/page from the overheads
• Other handouts
• Tips for Parent/Professional Partnerships
• Goal Writing Tutorial: Early Childhood
Facilitation Skills (FS)
Content
Definitions
Circle of concern/circle of influence
Self-knowledge/self-as-instrument
Personality traits
Process and product
Product tasks
Process tasks
Skilled facilitators v. more skilled facilitator
Atmosphere of good facilitation
Barriers to success
Defeating the problem
Skill in conflict resolution
Skill in collaboration
Skill in identifying what’s happening
Skill in manipulating the environment
Negotiation skills?
Mediation skills?
Respect
Teaching Aids
• Facilitation Skills Power Point Slides
• Notes for use with slides
Activities
Activity Explanation for Trainer
Elementary Case Study for Trainer
• Role Descriptions for Administrative Designee
• Role Descriptions for Mother
• Role Descriptions for Special Education Teacher
• Role Descriptions for Advocate
• Role Descriptions for Regular Education Teacher
• Role Descriptions for Speech and Language Teacher
• Role Descriptions for Observer/Coach
Secondary Case Study for Trainer
• Role Descriptions for Administrative Designee
• Role Descriptions for Parent
• Role Descriptions for Special Education Teacher
• Role Descriptions for Advocate
• Role Descriptions for Regular Education Teacher
• Role Descriptions for Student
• Role Descriptions for Observer/Coach
Early Childhood Case Study for Trainer
• Role Descriptions for Administrative Designee
• Role Descriptions for Parent
• Role Descriptions for Special Education Teacher
• Role Descriptions for Advocate
• Role Descriptions for Regular Education Teacher
• Role Descriptions for Observer/Coach
Transition Case Study for Trainer
• Role Descriptions for Administrative Designee
• Role Descriptions for Parent
• Role Descriptions for Special Education Teacher
• Role Description for Student
• Role Descriptions for Vocational Rehabilitation Counselor
• Role Descriptions for Transition Programs’ Administrator
• Role Descriptions for Observer/Coach
Techniques and Characteristics of an Effective Facilitator
Handouts
• 3/page from the overheads
• Other handouts: Ten Questions to Ask Yourself
Evaluation Phase
• Sign in Data for Minnesota Department of Education